> For the complete documentation index, see [llms.txt](https://docs.livlive.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.livlive.com/livlive-snapshot/the-app/profile/businesses.md). # Businesses Real-time Reputation Management with LiveRep LiveRep is LivLive’s real-time engagement WebApp, designed for businesses to connect with customers in the moment, manage reputation, and activate growth through verified, on-chain interactions. Inspired by the social formats of TikTok, Snapchat, and the utility of Google Reviews, but built for the next generation of commerce.
#### Real-Time Feedback That Matters Forget delayed reviews or passive feedback loops. With LiveRep, customers can: * **Check in** at a location * **Rate service** using a 5-star or emoji-based system * **Leave a LiveRate**- a short, dynamic, GPS-verified video testimonial at the point of service Every interaction is time-stamped, geotagged, and recorded on-chain, providing businesses with instant insight into performance, down to staff, shift, and department level. #### LiveRate Video Reviews Think TikTok for reputation.\ Customers can record and share short, authentic videos about their experience, turning static reviews into social proof that lives in your public LivLive profile. #### Business Tools & Analytics Businesses can claim or create their LivLive profile and unlock tools to: * Monitor real-time feedback and reputation * Respond to reviews and incentivize return visits * Track performance by location, staff, and service * Access transparent metrics that build long-term trust #### Hyperlocal Advertising & Offers Reach the right audience at the right moment. * Launch AR-triggered coupons and flash discounts * Target users by location, interest, and behavior * Drive foot traffic and conversions through proximity-based promotions #### Connect with Creators & Influencers LivLive taps into the creator economy, enabling businesses to: * Collaborate with local influencers and community champions * Promote experiences through verified user-generated content * Launch “Drop Quests” and reward creators for driving visits and engagement LivLive turns customers into advocates, and transactions into stories.\ This isn’t passive reputation management, it’s a living, dynamic reputation system powered by real people, in real places, in real time. With LiveRep, your business isn’t just listed, it’s alive in the network.